Question 1

How do I book a mentor on Upstrives?

Accepted Answer

Browse our list of verified experts, select a mentor that matches your career goals, and book a 1:1 session directly through their profile. Payment is processed securely via Razorpay.

Question 2

Is the ATS resume checker on Upstrives free?

Accepted Answer

Yes. Upstrives provides a completely free ATS resume checker and resume builder for students and professionals.

Question 3

What is Upstrives' cancellation and refund policy?

Accepted Answer

Learners can cancel a session at least 5 hours before the scheduled time for a 90% refund. Cancellations within 5 hours are non-refundable. If an Expert cancels or does not show up, a 100% refund is issued. Full details are available on our Refund Policy page.

Question 4

How does Upstrives ensure Expert quality?

Accepted Answer

All Experts are required to link a verified LinkedIn profile and provide accurate professional credentials. Upstrives reviews Expert profiles before they are listed on the platform.

Question 5

Is Upstrives safe for payments?

Accepted Answer

Yes. All payments on Upstrives are processed by Razorpay, a PCI-DSS Level 1 compliant payment gateway. Upstrives does not store your card or bank account details.